At Kalypsys, one of the most essential tools we provide our patients is our
comprehensive online review system. Single source online review sites tend to be
procured and edited. Reviews on Kalypsys are collated from multiple, industry
respected websites to provide a ‘360 degree’ online reputation that saves patients
significant time researching the provider.
FREQUENTLY ASKED QUESTIONS
What are Kalypsys reviews?
Kalypsys reviews are generated only from patients who have seen the provider
by directly booking an appointment through the Kalypsys platform. This
ensures that the patient encounter actually occurred and prevents ‘fake’
What external review sites are shown?
Our software automatically collates online reviews from respected websites
such as Google, Healthgrades, and Vitals. We continue to partner with market
leading websites to provide the most robust online review system available.
Are reviews deleted or moderated?
At Kalypsys, we are growing a community of providers and patients. Online
reviews help other patients find the right provider, and the reviews also
help providers grow their practice. We allow providers to respond to patient
reviews. By allowing a response by the provider, this provides a fair and
transparent review system to both patients and providers.
We have a few review guidelines that help grow our community.
Patient Privacy - As a HIPAA compliant platform, your privacy is paramount. We
will not post reviews that contain your personal information or specific
- Profanity - We will not tolerate offensive or derogatory language.
Conflict of Interest - reviews are most effective when they are unbiased and
genuine. Reviews posted on Kalypsys as well as on external sites that are
found to be written by current or former employees or competitors may be
Accuracy of Diagnosis and Treatment - Kalypsys is committed to ensuring our
patients receive the medical treatment they deserve. A medical online review
system is not the place to argue, report, or criticize the accuracy of the
diagnosis and treatment that was received. We encourage patients to contact
the appropriate channels if they have concerns about the accuracy of their